Privacy & Cookies Policy

What does this Policy apply to?

This Policy applies to the personal data that We collect and process from you as a User of our app and the services offered in it.

Please bear in mind that in order to access and use our app you must be older than eighteen (18) years or above the required legal age according to the laws and regulations of your birth or residence country.

What personal data do We collect and process?

For the purposes of this Policy, "personal data" means all data that identifies you or that could be used to identify you, such as:

• The personal data you provided to access and use our app;
• Personal data provided — such as voice, wording and images — introduced in our app in order to translate the desired text;
• Information about the use that the User makes of our app (the sections you consult, or the time you remain on our app) by using cookies;
• Information about the location of your device (your IP address) by using RevenueCat. For further information, please consult RevenueCat's privacy policy;
• Information about your Apple user ID when you have provided your consent to this platform to communicate this data to third party partners;
• Advertisements while using the app when applicable by means of AdMob from Firebase (Google Inc). For further information, please consult Google's partner privacy policy;
• Data provided in order to complete a purchase within our website;
• Other information from your browsing on this Website or your IP address.

In all cases, We only process personal data which is strictly necessary for the fulfillment of the purposes described above.

Please note that if you provide us with your images and/or voice, you are giving us your consent to process the above mentioned data with the exclusive purpose of carrying out the translation. If you provide us with a third party's voice or images, you understand and agree to have requested their consent.

Who is the personal data controller?

TechRise Solutions LLC (hereinafter, "the Company", "We", "Us") is the controller of the User's personal data mentioned above.

What do We use your personal data for?

We use your personal data for the following purposes:

• To manage the translations requested;
• To collect the fees of the premium subscription plan and process transactions; for the verification of your payment information, accountancy and billing tasks;
• To manage your information queries regarding our app and/or services offered through it;
• To comply with our legal obligations, legal requirements, laws, and regulations and/or to respond to judicial, police or the corresponding authorities' requirements;
• To protect, investigate, and deter fraudulent, unauthorized, or illegal activity on/through our app;
• To improve our app's functionalities and services by analyzing disaggregated data not associated with a particular user's personal information;
• To show you advertisements related to our app while you are browsing your social media or third party websites.

What is the legal basis for processing your personal data?

We only process your personal data when there is a legal basis for doing so. In almost all cases the legal basis will be:

• The consent that you provided Us with for the processing of your personal data in order to be able to provide you with the Services offered through the app and other purposes informed at the time of collection of your data;
• To comply with our legal obligations and/or to attend administrative, judicial, police, or the corresponding authorities' official requirements;
• Our legitimate interests in offering an enhanced user experience, providing advertisements to users according to their interests, monitoring fraudulent activity, and defending our rights in the event that a claim may arise.

In the event that we send you electronic commercial communications, all of them will include an unsubscribe link.

How long do We keep your personal data for?

We will keep your personal data only for as long as it is necessary to fulfill the purposes for which they are being processed and, beyond that, your personal data will be retained and securely blocked for the necessary retention period to meet our legal obligations and/or for our legitimate reasons. Once the necessary retention period has ended, your personal data will be securely deleted from our information systems.

Who do We share the User's personal data with?

We may communicate your personal data to the following third parties, including but not limited to:

• Our main service providers: Apple, RevenueCat, Google, Amplitude, Firebase, Adjust, etc;
• Payment service providers, credit/debit card companies and/or entities who offer other payment methods/solutions;
• Administrative, police or judicial authorities as long as the data is required in accordance with the applicable law and regulations;
• Law firms to respond to claims regarding our app or services offered through it.

The third parties mentioned above may have their headquarters outside the European Economic Area (EEA), therefore, your personal data will be subject to international transfers. We inform you that We will only transfer personal data to recipients located in countries that ensure an adequate level of data protection or, failing that, offer the appropriate safeguards required by current applicable law.

How do We protect your personal data?

Your trust is very important to Us. Your personal data is stored confidentially and securely in our information systems. We have established the appropriate technical and organizational measures to safeguard and protect your personal data against illegal or unauthorized access, loss or accidental destruction, damage, use, and illegal or unauthorized disclosure.

Cookies

What are cookies and what are they used for?

For the purposes of this Policy, the single term 'cookies' refers to cookies and similar technologies that track information about accessing and interaction with our app, for different purposes such as facilitating information about the user's device, navigation through our app, remembering your browsing preferences, customizing the services offered on this app, and generating aggregate statistics based on user interaction.

What type of cookies are installed?

• Session cookies: used to identify the User during the session and automatically deleted when the browser on the User's device is closed.
• Persistent cookies: used to identify the User during the session and remain installed for a certain time in the browser of the User's device.
• Owned cookies: sent to the User's device from our app and/or computer equipment, managed by Us.
• Third-party cookies: sent to the User's device from computer equipment or a website or app managed by another company (partners and/or service providers).
• Technical cookies: allow the management and operation of this app and enable its functions and services.
• Analytical cookies: allow Us to analyze the use of this app and recognize which functionalities interest users the most, in order to improve the quality and functionalities of our services.

How can the User block or refuse cookies?

You can, at any time, revoke the consent given for the installation of cookies by configuring the settings of the browser of your computer or mobile device. Please bear in mind that if you decide to block, disable or delete cookies, certain functions of this Website that require the use of cookies will not be available to you.

You can also activate the following options to limit the scope of the cookies installed or their operation:

• Private browsing, through which your browser stops saving browsing history, website passwords, cookies, and other information of the pages you visit; or
• The non-tracking function, by which the browser asks the websites you visit not to track your browsing habits.

What rights do you have and how can you exercise them?

You may exercise your data protection rights (access, erasure, etc.) by written request addressed to our Company through the following email address: infotranslatorgo@mobileapptools.app.

As a general rule, We will respond to data protection rights requests within one (1) month. Occasionally, this period may be extended by two (2) further months where necessary, taking into account whether your request is particularly complex or you have made several requests.

Finally, We inform you that, should you consider it appropriate, you have the right to lodge a complaint before the corresponding Supervisory Authority, especially if you consider that your data protection rights have not been adequately addressed.

We remain at your disposal for any doubts or questions you may have about this Policy, please contact Us by email: infotranslatorgo@mobileapptools.app.